Account and billing
How to reset your password
Introduction Ther are 2 main reasons why you would want to reset your password: Your password is lost or forgotten If you have lost your password, you can easily rest it by visiting the login page and clicking on the “Lost your password?” link. After clicking on the button, you’ll be asked to enter your…
Read MoreManage your billing information
Introduction From the customer billing portal you can: Connecting to the portal Get an access link Important: To connect to the customer billing portal, you need to user the RapidStock account owner’s email address. This is the address that you used at the time of subscription. Edit your billing information After clicking the link in…
Read MoreView or download an invoice
From this tab, you’ll can view or download the selected invoice or receipt.
Read MoreManaging team members
Introduction RapidStock allows you to add team member to your account. Adding other members has many benefits like tracking user actions or limiting their access to certain functionalities only. Available user roles There are 5 different user roles available in RapidStock: Owner, Manager, Transfert manager, Auditor and Transfer. Owner and managers have the same privileges…
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